Shipping policy

Thank you for choosing BabyBeard! We're excited to get your beard care essentials to you as quickly as possible. Please review our shipping policy below:

Processing Time:

  • All orders are typically processed within 3-7 business days.
  • Orders are not processed on weekends or holidays.
  • Once your order is shipped, you will receive a tracking number to monitor your shipment.

Shipping Methods:

  • We offer standard shipping as well as expedited shipping options during checkout.
  • Shipping times vary depending on your location. Estimated delivery times are as follows:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 1-3 business days

Shipping Rates:

  • Domestic (Within [Your Country]): Free shipping on orders over £50, or a flat rate for orders under this amount.
  • International Shipping: Shipping rates will be calculated at checkout, based on your location.

Order Tracking:

  • Once your order has been shipped, you'll receive an email with tracking information.
  • You can track your order on our website or through the shipping carrier’s website.

International Shipping:

  • We offer international shipping to select countries.
  • International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. Please check with your local customs office for further information.

Lost or Damaged Items:

  • If your order is lost or damaged during transit, please contact us immediately at contact@baby-beard.com. We will work with the carrier to resolve the issue as quickly as possible.
  • Please note that we are not responsible for items marked as "delivered" by the carrier but not received. We recommend checking with neighbors or your local post office if this occurs.

Returns & Exchanges:

  • Due to the nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order (e.g., damaged items or incorrect products), please reach out to us within 7 days of receiving your order for assistance.

Thank you again for shopping with us! If you have any questions, feel free to contact us at contact@baby-beard.com. We're here to help!